Privacy Policy

Last updated: September 2026

1. Who We Are

Instructor Hub trading as Driving Success with Dave Leverton provides online training courses, coaching, in-car driving instructor training and driving lessons.

We take your privacy seriously and are committed to protecting your personal information. Personal data is handled in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect personal information that you provide to us when you:

• make an enquiry through our website, email, telephone or social media;
• book a course, coaching session, driving lesson or training session;
• register for or participate in online training;
• purchase a product or service from us; or
• otherwise contact or communicate with us.

This information may include your name, telephone number, email address, address and any other information reasonably required to respond to your enquiry or provide the service you have requested.

3. How We Use Your Information

We will only use your personal information where we have a lawful reason to do so.

Your information may be used to:

• respond to enquiries;
• arrange and manage driving lessons, instructor training, coaching or online courses;
• communicate with you about bookings and services;
• process payments and maintain appropriate business records;
• provide customer support;
• meet our legal, tax and regulatory obligations; and
• send information about our services where you have agreed to receive it or where we are otherwise permitted to do so.

Depending on the circumstances, our lawful basis for processing your information may include performing a contract with you, taking steps at your request before entering into a contract, complying with a legal obligation, pursuing our legitimate business interests or your consent.

4. Sharing Your Information

We do not sell your personal information or share it with third parties for their own marketing purposes.

Where you make an enquiry about driving lessons, we may share relevant contact and enquiry details with Handley Driving School for the purpose of identifying a suitable driving instructor and responding to your enquiry.

We may also use service providers that are necessary to operate our business, website, payment systems or online course services. Where such providers process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.

We may also disclose information where we are legally required to do so.

5. How Long We Keep Your Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including providing our services and meeting any legal, accounting or regulatory requirements.

When personal information is no longer required, it will be securely deleted or disposed of.

6. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

7. Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights regarding your personal information. These may include the right to:

• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• request deletion of your personal information in certain circumstances;
• request restriction of the way we use your information;
• object to certain uses of your information;
• request transfer of your information where applicable; and
• withdraw your consent where we rely upon consent to process your information.

If you wish to exercise any of these rights, please contact us using the contact details provided on our website.

8. Marketing

We will not send you electronic marketing communications where your consent is required unless you have agreed to receive them.

You can ask us to stop sending marketing communications at any time.

9. Cookies

Our website may use cookies and similar technologies to help the website function correctly and understand how visitors use it.

Where consent is legally required for non-essential cookies, you will be given the opportunity to accept or reject them.

Further detail is set out in our Cookie Policy.

10. Complaints

If you have concerns about how we use your personal information, please contact us in the first instance so that we have an opportunity to address your concerns.

Please email us: info@drivingyoursuccess.co.uk

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements. The latest version will be published on our website.